Kuehne + Nagel has launched a new full container shipment online solution that includes guaranteed lead times and a 100% money back offer.
The global logistics giant is the first logistics service provider to offer the new package – known as KN Pledge – for Full Container Load (FCL) shipments.
As well as a guaranteed lead time and 100% money back guarantee for FCL shipments, KN Pledge also provides extended cargo liability, instant pricing, and carbon footprint offset.
Even in today’s modern sea freight transportation, delays may occur for many reasons, the company says.
Terminal, rail and road congestion, adverse weather conditions and delayed transit connections, for example, remain a regular cause of disruptions in the supply chain.
With KN Pledge, Kuehne + Nagel provides peace of mind for the customer’s supply chain with a guaranteed lead time for full container transportation that covers all delivery combinations from port-to-port to door-to-door.
If a delay becomes unavoidable, customers who have booked KN Pledge will not pay the freight charges.
The service promise also contains an extended cargo liability covering a wide range of causes or damage with up to US$100,000 per container. Causes covered include fire, explosion, act of God and act of war.
Further, with KN Pledge customers take an active role in offsetting the environmental impacts of their full container shipping. This is because Kuehne + Nagel offsets the carbon footprint of the transport on behalf of the customers via contributions to the development of four nature-based projects in Indonesia, Kenya and Peru.
Kuehne + Nagel covers more than 63,000 port pairs, offers over 750 weekly services and a multitude of connections.
More than 7,500 experienced specialists provide customers with superior reliability.
To do so, Kuehne + Nagel draws on digital technologies, big data and live vessel information provided by its intelligent online platform Sea Explorer.
Instant automated quotes
KN Pledge is an additional extension of Kuehne + Nagel’s online quote, book and track capabilities. Customers easily receive instant, automated quotations, book their FCL shipments and track their cargo in one place.
“We are proud to be the first in sea freight logistics to provide this innovative and comprehensive pledge to our customers,” said Otto Schacht, Member of the Managing Board of Kuehne + Nagel International AG, responsible for Seafreight.
“What is special about this Kuehne + Nagel online service solution is that it enables our customers to receive offers for FCL in addition to LCL shipments within seconds – from virtually any point in the world to any other point with an additional guaranteed lead time.
“Furthermore, we offset the CO2 footprint for this full container shipment.”