Kuehne + Nagel launches new AI-enabled freight platform for overland deliveries

Kuehne + Nagel launches new AI-enabled freight platform for overland deliveries article image

Global shipping giant Kuehne + Nagel is bringing its new AI-enabled digital freight platform to Australia.

The new platform provides a faster way for customers to book trucks and an easier way for carriers to unlock business opportunities.

With customers get instant quotes and competitive rates for overland shipments in Asia Pacific.

The new platform is launching first in Thailand, a market where the road freight industry is projected to grow to a market size of over US$31 billion by 2023.

It will then be rolled out across 2019 and 2020 to India, Vietnam, Singapore, Malaysia, Australia and New Zealand.

With etrucKNow, shippers get access to a simplified quotation and comparison process.

Additional savings

Once shipment details are provided, an AI-enabled engine streamlines and automates the quotation comparison process by validating multiple data points and presents the customer with the most competitive quotation. Customers will enjoy additional savings through promotion codes which will be made available during the launch period.

Real-time visibility, an important concern to customers and carriers, is another key feature of etrucKNow: shippers and carriers will always know where their shipments or drivers are through the platform's real-time track and trace capabilities. They will also receive pro-active service alerts on delivery milestones.

Also, etrucKNow offers approved carriers the opportunity to convert their empty space or trips into potential revenue through the marketplace platform which provides them with access to a network of shippers requiring road freight services.

Interested truck vendors can register for an account on and are subject to a vetting and onboarding process.

The etrucKNow platform is another step forward in Kuehne + Nagel's digital transformation process to provide a seamless service for its customers.


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