Parcel volume reached a record 87 billion globally last year, according to new figures.
The figure is revealed in the latest Pitney Bowes Parcel Shipping Index – and is the highest since the Index began in 2013.
The Parcel Shipping Index spans 13 countries and represents the parcel shipping activity of 3.7 billion people.
And Pitney Bowes, which specialises in e-commerce, shipping, data and financial services, predicts global shipping volume will reach 200 billion parcels by 2025.
The research also reveals online shoppers in Australia are ranked second globally when it comes to shopping internationally.
This explains the cross-border e-commerce increase by 7.3 per cent year on year primarily from the Americas, China and the UK in 2018.
The data also revealed Australia shipped 864 million parcels in 2018, with a parcel revenue value of $9.3 billion and an average of 34 parcels shipped per person.
Globally, 2760 parcels are shipped every second. In Australia, 2.36 million parcels are shipped each day.
Explosive impact of e-commerce
It is the first year that revenue from the parcel segment has surpassed revenue from the mail segment for all major postal companies.
From a global perspective, China continues to exert its influence on the global parcel shipping market. In 2018, it extended its global lead in parcel volume, with 26 per cent year-over-year growth. At 51 billion, its parcel volume is more than four times that of the United States which stands at 13 billion.
However, the United States’ parcel revenues – at $119 billion – remain higher than China’s parcel revenues of $91 billion.
“Global parcel revenues continue to benefit from the explosive impact of e-commerce,” said Stephen Darracott, Country Manager and Director Pitney Bowes Australia and New Zealand.
But it’s not only online shoppers boosting the number of deliveries. Office sending is also increasing in Australia, he says.
The latest Index reveals that optimising the “last mile” delivery is now a key concern and motivation for innovation for almost all shipping businesses, especially as consumer expectations shift from 2-day delivery, to 1-day and now even two hours.
Solutions such as intelligent parcel lockers are becoming the norm, however it’s the cognitive technologies like artificial intelligence and blockchain that could spark real change in optimising last mile deliveries, Pitney Bowes predicts.
And the industry is moving to accommodate for this growth in demand.
This year Australia Post announced its largest parcel facility (50,000 sqm) and delivery centre in Queensland to meet increasing e-commerce demand. The new facility processes up to 700,000 parcels a day at peak times.
The next-generation of sending technologies are producing last mile innovation that will continually provide solutions for the businesses of Australia, says Mr Darracott.
“Pitney Bowes’ latest product developments and partnerships are geared towards that, providing innovative sending solutions that can improve our customers’ business, and the ease at which they send. Pitney Bowes is proud to ensure Australians continue to grow their businesses successfully.”
To learn more visit: Pitney Bowes Shipping Index interactive map and infographic