Global transportation company FedEx Express has enhanced its service in the Trans-Tasman lane to strengthen its customer offerings.
FedEx customers will now have access to heavyweight cargo capacity and express, overnight delivery five times a week between Auckland and Sydney.
With more than 864 million parcels shipped from Australia in 2018 alone, there is increasing demand from customers shipping between New Zealand and Australia, the company says.
This enhanced FedEx Trans-Tasman service will help cater to Australasia’s rapid growth.
FedEx service enhancements will take place in two phases.
From this month, FedEx customers will benefit from transit time improvements and increased cargo capacity.
Phase two begins in April with availability of FedEx’s International Economy Distribution, delivery service of bulk shipments from one origin location to multiple addresses at competitive rates.
Delivering a seamless customer experience
“We are proud to be launching these service enhancements across New Zealand and Australia which provides local customers great service and global connectivity on this key trade lane,” said Peter Langley, vice president, FedEx Express Australasia.
“We are looking forward to building on our existing operational strength to create more possibilities for customers, and deliver a seamless customer experience,” Langley said.
Global customers and small and medium businesses in Australasia will benefit from FedEx’s direct connectivity to its New Zealand and Australian domestic networks and the FedEx Express global network.
At the same time, this enhanced service will better connect FedEx New Zealand customers with more global possibilities including greater access to markets in Europe with the inclusion of 20 additional markets for FedEx’s International Economy (IE) and International Economy Freight (IEF) services.
IE is a day-definite, customs-cleared, door-to-door economy service for shipments up to 68kg per package.
The IEF service has similar features however it covers all heavyweight freight shipments from 68kg to 1,000kg per package.