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Etihad Cargo recognised for outstanding service

Etihad Cargo recognised for outstanding service article image

Etihad Cargo, the freight division of Etihad Airways, the national airline of the United Arab Emirates (UAE), is building a strong reputation for reliability and customer service.

Just recently Etihad Cargo was recognised as the Best Cargo Airline - Middle East, by Air Cargo News publication.

This follows hot on the heels of other industry award wins this year, including Cargo Operator of the Year at ITP Publishing Group’s annual Supply Chain and Transport Awards (SCATAs), and Cargo Airline of the Year at the annual Air Transport News awards.

From its hub in Abu Dhabi, Etihad Cargo’s fleet of 10 freighter aircraft operates scheduled services to 38 destinations on its passenger network, and 14 regular freighter-only services to key destinations around the world including Bogotá, Chittagong, Dar es Salaam, Djibouti, Dubai World Central, Eldoret, Guangzhou, Hanoi, Hong Kong, Houston, Kabul, Miami, Sharjah and Tbilisi.

The latest award was presented to David Kerr, Vice President Etihad Cargo, at the 32nd prestigious annual awards ceremony held by Air Cargo News in London.Etihad award

Kevin Knight, Etihad Airways’ Chief Strategy and Planning Officer, said: “We are delighted to receive this award as it recognises our proactive approach to putting our customers first, ensuring we listen to their needs to provide them with innovative products and exceptional levels of customer service.”

The award is based on votes received from across the global cargo industry. 

“To win this against some tough, long-established competition in the region is especially pleasing,” said Mr Knight.

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