Choosing an effective global enterprise resource planning (ERP) system can help exporters reduce business risk and streamline operations.
ERP specialists such as Epicor Software Corporation can provide solutions that dramatically improve performance and profitability.
Flavourtech, a global technology manufacturer headquartered in Australia, recently chose Epicor ERP as its global enterprise resource planning (ERP) solution to support the company’s continued growth and international expansion.
Established in 1987, Flavourtech manufactures equipment that facilitates aroma recovery, extraction, and evaporation, for the food, beverage, and pharmaceutical industries.
The company’s ground-breaking technology has received international recognition and more than 90 percent of the equipment produced by Flavourtech at its manufacturing plant in Griffith in Riverina district of NSW, is exported overseas.
Represented in locations throughout the world including the US, Latin America, Europe, Africa, and Asia Pacific, continued international expansion is mission-critical to Flavourtech’s future success.
Rapid growth trajectory
The company’s recent focus on new markets, such as South America, Russia, and the Middle East, helped to generate a 40 percent growth rate over the past two years.
To sustain this rapid growth trajectory, Flavourtech has selected Epicor ERP as the optimal solution to support the smooth and efficient expansion of its operations.
“The fast-paced evolution of our business meant we had outgrown a disparate collection of spreadsheets and applications we were previously using,” said Paul Smith, finance and administration manager, Flavourtech.
“With no system integration or visibility of real-time operational data, it was becoming increasingly difficult to manage our manufacturing schedules precisely – and this was impacting our ability to deliver good customer service.”
A heavy reliance on manual processes meant teams could not collaborate seamlessly and minor inefficiencies were becoming magnified.
Other pain points included the inability of travelling team members to access the information they needed easily, and system limitations constraining our ability to receive and schedule orders, Smith said.
Expanding into new markets
“The time was right for Flavourtech to invest in a modern and scalable solution that could easily flex with our business needs,” he said.
“We’re confident that Epicor ERP will deliver all the efficiencies and capabilities we require. As a unique business, it was important to us that Epicor ERP met our needs ‘out-of-the-box’ without excessive customisations that could complicate upgrades.
“The modular nature of Epicor ERP also means the system can grow with us as we expand into new markets in the future.
“Epicor ERP will enable Flavourtech to automate key operational processes, schedule manufacturing projects more efficiently, and put the right information into the hands of the right people at the right time. All of which will deliver massive benefits for Flavourtech.”
Greg O’Loan, regional vice president, ANZ, Epicor Software said Flavourtech is an Australian success story with rapid growth plans.
“Epicor is excited to provide a platform to help facilitate this growth, and we look forward to working in partnership and helping Flavourtech achieve its targets.”