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How to outsource for export

In today’s global economy any business seeking international market opportunities faces challenges. Staying competitive in an international environment means sales revenues must be constantly improved, and the export factor is of crucial importance.

But what if a company lacks the expertise and experience to enter new foreign markets, the resources to establish its own export department or lacks sufficient flexibility to react quickly to current market fluctuations?

Outsourcing has proved to be a powerful and effective solution for companies trying to enter and develop new markets, as well as saving costs and manpower, but before transferring parts of your company to an outsourcing provider there are a number of aspects to consider and decisions to be made.

An outsourcing company should provide:
* established processes
* a scalable compensation model
* a business mentality
* multicultural competence
* (long-term) references
* matching service range and options
* market knowledge, existing networks and contacts.

Benefits

Many small and medium sized companies lack the capacity and expertise to increase international sales activities but need to do so in order to stay competitive in a globalised market.

Market access barriers such as import and customs tariffs, investment logistics, complicated government requirements and many more issues often create insurmountable obstacles for companies trying to enter new markets. Sales managers often simply can’t handle additional demand on their already existing workload or don’t have the know-how.

An experienced outsourcing partner can be of great value here.
Besides know-how and experience, cost cutting and cost effectiveness are additional incentives to work with an outsourcing specialist. Economies of scale don’t only work in manufacturing but in services too. The outsourcing specialist with its established infrastructure as well as office facilities and employees on-the spot can operate much more cost efficiently.

Often they can also use existing networks acquired over the years and also by working not only for one but many customers, external service providers can achieve economies of scale unavailable to individual firms when they combine the volumes of multiple companies.

In Europe, the United States, Asia and other emerging markets worldwide there are innumerable cultural and social differences to navigate. Outsourcing specialists employ staff trained to deal with cultural considerations and who have worked in numerous countries. Many are multilingual and have extensive experience with foreign markets and cultures.

With an experienced outsourcing company on your side it will be much easier to overcome cultural differences and challenges, allowing you to enter new markets much faster, better prepared and with the ability to be flexible. At any time capacities and the number of employees can be adjusted without difficult terminations of contracts. Because your outsourcing partner has precisely defined tasks to perform, assessment and monitoring is simplified.

The right outsourcing strategy

In order to implement outsourcing strategically a company has to decide which units it might want to outsource. This will always be a very individual decision as well as a dynamic process.

Got something to say? Join the export forum here at DynamicExport.com.au.

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Gillian Samuel
Gillian Samuel is the former editor of Dynamic Export and has previously edited a number of business-oriented magazine titles as well as working on B2B and B2C marketing communications.
Gillian Samuel has written 59 articles for us.

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